Planning and Development Department

My Permits is a simplified version of the Planning and Development's online Inspection Scheduling System, designed specifically for mobile devices such as smartphones. You should be able to use the My Permits site from any device which has a modern web browser (iPhone, Android, Blackberry). My Permits apps for iPhone and Android are in development and will be available soon, but you don't need to install an app to access the mobile site.

Step-by-Step Instructions

Steps 1 and 2: Create an Account and Find Your Permit Number

See steps 1 and 2 of our online help for details.

This part is the same whether you're accessing the mobile site or the regular web site. You use the same account for both.

Step 3: Log in to Your Account

Use your email address and 4-digit access code to log in to your account.

Step 4: Add a Permit to Your Account

If the permit is already in the list of your recently accessed permits, just click the Schedule button for that permit.

Otherwise, click the New Permit button.

Enter the permit number in the form and click Schedule. We'll keep track of which permits you've added, so you only have to do this once. The permit should appear in your permit list next time you return to that screen.

Step 5: Schedule Inspections

• Select the date on which you'd like to schedule inspections.
• Select the inspections you want to schedule on that date.
• Check that the contact information associated with your account is correct.
• Enter any special instructions for the inspector.
• Click the Schedule Inspections button.

It's that easy. We'll send you email confirmations of which inspections have been scheduled on which dates. If you have any scheduled inspections for which there's still time to cancel online, the Cancel Inspections button will be active. To reschedule an inspection, just cancel it, then schedule it for another date.

To schedule additional inspections on the same permit, click the Scedule Inspections button.

To return to your list of permits at any time, press the Home icon in the upper left-hand corner of the screen.

To logout at any time, press the eXit icon in the upper right-hand corner of the screen.

Having Problems?

If you're having problems scheduling inspections or would like to offer feedback about our inspection scheduling system, please contact us at inspectionsupport@ci.eugene.or.us or call 541-682-5283 for assistance. We're available Monday through Friday from 7:30 AM to 4:00 PM.