Using the Online Inspection Scheduling System

Planning and Development's online Inspection Scheduling System is designed make it easy for you to find out which building inspections are needed on your project and to schedule, reschedule or cancel them online. Anyone with a building permit issued by the City of Eugene is welcome to use the system. You don't have to be a builder or contractor or work in the construction industry.

Step-by-Step Instructions

Step 1: Create an Account
Create an account using this simple form with just 4 pieces of information:
  • Your name
  • Your email address
  • Your primary phone number
  • An alternate phone number (optional)
Create account screen

We use your email address to identify your account. We'll email you a 4-digit access code.

Your account is instantly available for you to use.

Step 2: Find Your Permit Number
Permit numbers have 3 parts and will look something like this:

13-97531-01

If you know your permit number, go to step 3. Otherwise, you can use our Permit Record Search page to find permits and permit numbers.

Step 3: Log in to Your Account
Use your email address and 4-digit access code to log in to your account.
Log in to your account screen
My Permits Mobile Access
Mobile Version of My Permits
Install MyPermits App

Scheduling inspections on a smartphone or other mobile device?

Try the mobile version of My Permits. See the My Permits online help for details.

Scan the QR code at right to install the My Permits app for iPhone or Android.

Step 4: Add a Permit to Your Account
Enter the permit number in the Schedule Inspections for a New Permit form. We'll keep track of which permits you've added, so you only have to do this once. If the permit is already in the Recently Accessed Active Permits list, just click the Schedule button for that permit.
Permit account screen
Step 5: Schedule Inspections
  • Select the date on which you'd like to schedule inspections.
  • Select the inspections you want to schedule on that date.
  • Check that the contact information associated with your account is correct.
  • Enter any special instructions for the inspector.
  • Click the Schedule Inspections button.
Scheduling inspections screen

It's that easy. We'll send you email confirmations of which inspections have been scheduled on which dates. If you have any scheduled inspections for which there's still time to cancel online, a Cancel Inspections button will be displayed. To reschedule an inspection, just cancel it, then schedule it for another date.

Scheduling confirmation screen

Having Problems?

If you're having problems scheduling inspections or would like to offer feedback about our inspection scheduling system, please contact us at inspectionsupport@ci.eugene.or.us or call 541-682-5283 for assistance. We're available Monday through Friday from 7:30 AM to 4:00 PM.