Planning and Development Department

Planning and Development's online Inspection Scheduling System is designed make it easy for you to find out which building inspections are needed on your project and to schedule, reschedule or cancel them online. Anyone with a building permit issued by the City of Eugene is welcome to use the system. You don't have to be a builder or contractor or work in the construction industry.

Step-by-Step Instructions

Step 1: Create an Account

Create an account using this simple form with just 4 pieces of information:

• Your name
• Your email address
• Your primary phone number
• An alternate phone number (optional)

We use your email address to identify your account. We'll email you a 4-digit access code.

Your account is instantly available for you to use.

Step 2: Find Your Permit Number

Permit numbers have 3 parts and will look something like this:

13-97531-01

If you know your permit number, go to step 3. Otherwise, you can use our Permit Record Search page to find permits and permit numbers.

Step 3: Log in to Your Account

Use your email address and 4-digit access code to log in to your account.

My Permits Mobile Access

Scheduling inspections on a smartphone or other mobile device?

Try the mobile version of My Permits. See the My Permits online help for details.

Step 4: Add a Permit to Your Account

Enter the permit number in the Schedule Inspections for a New Permit form. We'll keep track of which permits you've added, so you only have to do this once. If the permit is already in the Recently Accessed Active Permits list, just click the Schedule button for that permit.

Step 5: Schedule Inspections

• Select the date on which you'd like to schedule inspections.
• Select the inspections you want to schedule on that date.
• Check that the contact information associated with your account is correct.
• Enter any special instructions for the inspector.
• Click the Schedule Inspections button.

It's that easy. We'll send you email confirmations of which inspections have been scheduled on which dates. If you have any scheduled inspections for which there's still time to cancel online, a Cancel Inspections button will be displayed. To reschedule an inspection, just cancel it, then schedule it for another date.

Having Problems?

If you're having problems scheduling inspections or would like to offer feedback about our inspection scheduling system, please contact us at inspectionsupport@ci.eugene.or.us or call 541-682-5283 for assistance. We're available Monday through Friday from 7:30 AM to 4:00 PM.